Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

In the things you must read today department check out Michael Krigsman's analysis of a bankruptcy filing by American LaFrance, a maker of custom firefighting equipment. In the filing, American ...

ERP systems tend to outlast the IT professionals who implement them, causing headaches for the CIOs who are subsequently brought it to integrate and upgrade them — and manage the business side’s ...

SAP implementation problems prevented Levi Strauss from fulfilling orders for a week during the second quarter of this year. These shipping problems, combined with other economic issues, caused the ...

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

Want to get a good argument going in IT circles? Ask someone about the effectiveness and return on investment of enterprise resource planning software--programs designed to integrate the scattered ...

When deciding on a new ERP system choosing a Value-Added Reseller (VAR) as an installation partner is as important as selecting the software itself. In addition to installation services, VARs are ...